One of the perks about shopping handmade is that there is a real person behind the item you’re purchasing. There is thought, love, care, and attention within each carefully crafted item, not to mention a unique product that you wouldn’t find at a mass retailer.
For many of us that sell handmade goods, the fun doesn’t stop as soon as we’ve finished creating the item – there’s still the joy that arrives when the item is purchased and sent to a new home somewhere across the country – or globe!
As an independent designer and “one woman show,” as its often referred to, I tend to get a little excited packaging my jewelry. I want my customers to be delighted, and think of each package as a gift (even if the customer is buying it for themselves!) My packaging has somewhat morphed from when I first began selling online, and I expect that it will continue to evolve as time goes on.
As the real person behind this business, I wanted to share with you a glimpse into my packaging routine.
My very first step is to set aside each item that is ready to ship. I keep my inventory well organized, so it’s quick and easy to find the items that need to be mailed. If I am sending out custom orders, I also move them to the ‘completion table’ here when they are finished.
The next step is really a multiple step process. I put out the “care instruction” cards for each applicable item, and affix a little decoration to the box when available, (in this case, I attach a map cut-out for the map jewelry, and a constellation map cut-out for the constellation jewelry.) Once those materials are prepped, I package up the jewelry and put it into a bubble mailer with the recipient’s name on it; this helps keep everything organized so that the customer does not receive the wrong item! Each box includes a business card with a quick note written on the back, and a satin ribbon tied around it.
This is my Floor Manager, Butters. (Get it? Har har..) His responsibilities include chasing after runaway beads (don’t worry, he’s not interested in eating them,) greeting the mailman, and making sure I remember to take scheduled breaks and pay him some attention. He gets paid in belly rubs and squeaky toys.
Once all of the boxes are tucked safely inside their respective bubble mailer (these ones are biodegradable!,) I print out all of the shipping labels and attach them to the packages. It’s somewhat of a matching game, especially when I have a large shipment. When the labels are printed, each customer receives an email notification that their package has shipped.
And there you have it! I hope you enjoyed a little behind-the-scenes view of what’s involved after you place your order.